WCI Portal Deployed on Windows IIS Not Starting and Generates "Server Error in '/portal' Application" Error (Doc ID 985631.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle WebCenter Interaction - Version 5.0 and later
Microsoft Windows (32-bit)

Symptoms

Portal startup fails with this web page error in the browser:

"Server Error in '/portal' Application"
The specified module could not be found. (Exception from HRESULT: 0x8007007E)


Windows Event Viewer Error:

"Failed to start monitoring changes to 'C:\Program Files\plumtree\ptportal\10.3.0\webapp\web' because access was denied."

Changes

This may occur after an upgrade of the WebCenter Interaction portal deployed on Microsoft Windows IIS/.Net.

Cause

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