WCI Collaboration Groupware Calendar Shows Outlook Event Attendee Search Error After Upgrade to Exchange 2007: AddressResolveException (Doc ID 987147.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Collaboration - Version 4.2 and later
Information in this document applies to any platform.
*** Checked for Relevance 19-JUL-2013***

Symptoms

After upgrading to Exchange 2007 or adding a new Exchange server, the Collaboration groupware integration calendar feature errors out when searching for attendees to add to an Outlook appointment. The error message looks like this:

Collaboration encountered an error.
If the problem persists, contact a portal administrator.
Hide Details
Exception of type com.plumtree.groupware.mail.AddressResolveException was thrown.
at com.plumtree.groupware.sc.E2K.E2KAddressBook.ResolveAddresses(MailAddress[] addresses, Int32 maxlimit)

Changes

Upgrading the Exchange Server environment from version 2003 to 2007 may cause this problem. Also, making changes to redirect OWA traffic from an old server to a new server may cause this problem.

Cause

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