"Path not found" or "Permission denied" Error Message in WCI Portlet Framework for Excel Confguration Page (Doc ID 987155.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle WebCenter Interaction - Version 10.3.0.0 and later
Information in this document applies to any platform.

Symptoms

After installing the WebCenter Interaction Portlet Framework for Excel, the following error appears in the edit configuration page portlet window:

PTFileStore error '800a004c'
path not found
/ExcelGS/gadget/adminprefs1.asp. line 285

or:

PTFileStore error '800a0046'
Permission denied
/ExcelGS/gadget/adminprefs1.asp, line 292

Cause

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