Messaging Express (aka Webmail) Messages Do Not Include the Common Name of the User in the From: Header (Doc ID 1008828.1)

Last updated on FEBRUARY 03, 2015

Applies to:

Oracle Communications Messaging Server - Version 5.2.0 and later
All Platforms

Symptoms

When messages are sent from the Messaging Express / Webmail interface, the "From:" header does not include the Common Name (cn) or full name of the user.

For example, the mail "From:" header looks like:

From: u1@classroom.com

instead of:

From: User One <u1@classroom.com>

Example ldapsearch of the user's common name:

# ./ldapsearch -L -b "o=isp" uid=u1 cn
dn: uid=u1, ou=people, o=classroom.com, o=isp
cn: User One

Cause

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