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Messaging Express (aka Webmail) Messages Do Not Include the Common Name of the User in the From: Header (Doc ID 1008828.1)

Last updated on OCTOBER 30, 2019

Applies to:

Oracle Communications Messaging Server - Version 5.2.0 and later
All Platforms


When messages are sent from the Messaging Express / Webmail interface, the "From:" header does not include the Common Name (cn) or full name of the user.

For example, the mail "From:" header looks like:


instead of:

From: User One <>

Example ldapsearch of the user's common name:

# ./ldapsearch -L -b "o=isp" uid=u1 cn
dn: uid=user1, ou=people,, o=isp
cn: User One


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