Getting A GPF Error When Opening or Creating a Leaf Characteristics Id in OFSA 4.5 (Doc ID 102840.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Risk Manager - Version 4.5 to 4.5.40 [Release 4.5]
Information in this document applies to any platform.
Oracle Risk Manager - Version: 4.5 to 4.5.40
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

When you try to open a Leaf Characteristics ID or create a new Leaf Characteristics ID in Oracle Risk Manager (RM) 4.5, you receive a General Protection Fault (GPF) error.  This error forces you to close RM.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms