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FAQ on Diagnosing Poor Performance or a Hanging Server (Doc ID 1037332.1)

Last updated on JANUARY 03, 2020

Applies to:

Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.

Symptoms

Slow page responses as reported by the end users
No response from the ATG servers
Warning messages from the ServerMonitor component due to long running threads on DAS

Goal:
Determine cause for slow page response
Diagnose why request handling servers are not processing requests

Cause

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In this Document
Symptoms
Cause
Solution
References

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