How to Check for Snapshot Mismatch and How to Force a Snapshot ID (Doc ID 1037852.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Commerce Merchandising - Version 2006.3 and later
Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.
***Checked for relevance on 11-June-2014***

Goal

How to check for snapshot mismatch

How to force a snapshot id

A symptom of the problem is this error in the logs:

Each agent stores the snapshot ID (current installed agent snapshot) that was received during deployment.  The Content Administration records the snapshot ID (current effective snapshot) of what it last deployed.  The error occurs when the CA server's snapshot ID does not match the agent's snapshot ID. 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms