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How to Check for Snapshot Mismatch and How to Force a Snapshot ID (Doc ID 1037852.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Commerce Merchandising - Version 2006.3 and later
Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.
***Checked for relevance on 11-June-2014***


How to check for snapshot mismatch

How to force a snapshot id

A symptom of the problem is this error in the logs:

Each agent stores the snapshot ID (current installed agent snapshot) that was received during deployment.  The Content Administration records the snapshot ID (current effective snapshot) of what it last deployed.  The error occurs when the CA server's snapshot ID does not match the agent's snapshot ID. 


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