TemplateEmailSender Reports Error "EmailRequestThread is dead"
Last updated on JUNE 20, 2018
Applies to:Oracle ATG Web Commerce - Version 2006.3 and later
Information in this document applies to any platform.
Template emails are not getting sent and the following error appears in the log file:
Error /atg/userprofiling/email/TemplateEmailSender EmailRequestThread is dead
Error /atg/userprofiling/email/IndividualEmailSender EmailRequestThread is dead, trying to restart
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