AbandonedOrderService Causes OutOfMemory Errors and Transaction Timeouts (Doc ID 1038027.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle ATG Web Commerce - Version 2006.3 and later
Information in this document applies to any platform.

Symptoms

Servers running the AbandonedOrderService may run out of memory (java.lang.OutOfMemoryError) and/or encounter transaction related errors around the time it is schedule to run (3 AM by default). An example transaction error is included below:

Cause

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