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Creating concepts and Synonyms - When and How to do it? (Doc ID 1039089.1)

Last updated on JULY 08, 2018

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

When should I create a concept?

You should create a concept when multiple words or phrases that are important to your business are not in the shipped ontology and they should be indexed and used together to return the same articles in the search results.

Cause

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