Understanding what happens with Workflow Tasks (Doc ID 1039892.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.

Symptoms

There are things that can happen with tasks that result in users not understanding what happened to the tasks.  When users close tasks in the IM management console's Inbox without performing the task, the task is closed for all users.  Clicking unassigned does not allow the task to be reassigned. 

Changes

 There is SQL below to help diagnose task issues.

Cause

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