Trying to assign a workflow task when viewing an IM article just refreshes the page instead of offering the assign options page (Doc ID 1040000.1)

Last updated on JULY 28, 2015

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

When viewing an IM article in workflow there is a portlet for the workflow task.  In that task information their can be an unassigned link.  If the task is closed, there is no indication here that the task is closed, but clicking the unassigned link just refreshes the page instead of offering the assign options.  There is a bug for this that will be addressed in a future release.

The interface will be updated to show the task has been closed.

Bug 21042003 - user cannot assign workflow using Unassigned Link on article

The workflow can still be stepped through by someone that can edit the article, but the closed task cannot be used.

Cause

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