IM articles do not show or missing up on search results after crawl because of bad content

(Doc ID 1040014.1)

Last updated on SEPTEMBER 04, 2017

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

IM articles do not show up on search results after full crawl.

There are several causes that might cause IM articles not to show in the search results.

Cause

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