How to Use Context Variables to work from the InfoCenter search page to trigger rules?

(Doc ID 1040113.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

Each Context Variable you add is a “Preference”. We can access business data for use by Business Rules, which enables you to set Business Conditions within Rules based on user, session, and other context information.   The providers determine where the variable can be used.  If you want to use it in testdrive as part of a quality monitory profile, the session provider must be set.  If you want to use it in the runtime as a variable on the request, then the request provider must be set.

There are two out of the box context variables that are commonly used for analytics: the User.Segment and Query.Source context variables which are all passed to the runtime for analytics from the InfoCenter search page.

Cause

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