Recent and Popular, Alerts and News, or Channels stop displaying in InfoCenter (Doc ID 1040411.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle Knowledge - Version 8.0.x to 8.4.7.1 [Release 8.0 to 8.4]
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

Channels in Channel bar, Recent and Popular articles portlets or Alerts and News don't display in InfoCenter.  They go missing after the product has been running for some amount of time.

This has been fixed in 8.5 onward.

Cause

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