Application Error Occurs When Selecting IM Recommendation (Doc ID 1040565.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

Selecting a recommendation in IM results in an Application Error.

In the log the following Exceptions are found:

ERROR com.inquira.foundation.utilities.ExceptionLogWriter -
er.extensions.eof.ERXDatabaseContextDelegate$ObjectNotAvailableException: No
com.inquira.model.ContentRecommendationTask found with globalID:
<ContentRecommendationTask: [recordID: 'abcdefg7eb3cc74e7281dfd731ff581234'] >

Cause

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