Why are there multiple/duplicated IM discussion boards are displayed in infocenter? (Doc ID 1040766.1)

Last updated on MARCH 04, 2016

Applies to:

Oracle Knowledge - Version 8.0.x to 8.4.7.1 [Release 8.0 to 8.4]
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

Given the following setup


Views
IT
-> NA
  -> Canada
  -> US

Created User
TestIT with IT View Only
TestNA with NA View Only
TestUS with US View Only

Created Dashboard
DashboardIT with IT View Only
DashboardNA with NA View Only
DashboarUS with US view ONly
DasbhoardAll with IT,NA, Canada, US


With useviewFilter set to true

Log in as TestIT
Active Discussions - DiscussionBoardAll - Displayed 4 times
 
Active Discussions - DiscussionBoardViewIT - Displayed once

Active Discussions - DiscussionBoardViewNA - Displayed once

Active Discussions - DiscussionBoardViewUS - Displayed once

-------------------------------------------------------------------------------------------------

Log in as TestNA

Active Discussions - DiscussionBoardAll - Displayed 3 times

Active Discussions - DiscussionBoardViewNA - Displayed once

Active Discussions - DiscussionBoardViewUS - Displayed once


-------------------------------------------------------------------------------------------------

Log in as TestUS

Active Discussions - DiscussionBoardAll - Displayed once

Active Discussions - DiscussionBoardViewUS = Displayed once
 

Cause

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