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Cannot Find IM Doc in IM through find by Doc ID or browsing. (Doc ID 1040819.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

Some customers have encountered an issue where they cannot find a document in IM but the document is in the database and or in search results.

When in the Information Manager console the docid is entered in the DocID field and no record is found.

Cause

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