The Indexer or Runtime will not Start or Execute Successfully and is Showing a UserDataException (Doc ID 1040826.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

If the Indexer or the Runtime will not execute successfully and is showing any one of many UserData Exceptions, there are recovery procedures for this condition.  Sometimes this happens after a propagation has occurred.

If the indexer or a runtime will not start up correctly and the logs are showing showing the following exceptions:

[GC 840095K->634442K(1282816K), 0.0445491 secs]
com.inquira.userdata.UserDataException: [Downloader-1 @ Sat Aug 05 13:02:43 EDT 2017 - ContentUpdate] (NO_DEFAULT_DOMAIN_LIST Have you synchronized?)
at com.inquira.navigate.classify.OntologyClassifier.<clinit>(OntologyClassifier.java:80)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
[172435 Local Workclient-default-taskrun(9053)] Event(Code=LOG_STORE_EXCEPTION, id=#19B3I9053P9052) occurred at 8/5/17 1:13 PM: com.inquira.nlp.AnnotatorExceptionDO_NOT_ADDcom.inquira.retrieve.indexer
[172435 Local Workclient-default-taskrun (9052)] Failed to index with exception: com.inquira.nlp.AnnotatorException: [Local Workclient-default-taskrun @ Sat Aug 05 13:13:43 EDT 2017 - Indexing] (STEM_ANNOTATOR_FAILED)
com.inquira.userdata.UserDataException: [Local Workclient-default-taskrun @ Sat Aug 05 13:13:43 EDT 2017 - Indexing] (INVALID_DOMAIN_LIST null)
at com.inquira.userdata.domain.impl.DomainDataServiceImpl.getDomainListByName(DomainDataServiceImpl.java:148)
at com.inquira.userdata.domain.impl.DomainDataServiceClientImpl.findAll(DomainDataServiceClientImpl.java:147)
at com.inquira.userdata.domain.impl.DomainDataServiceClientImpl.getByName(DomainDataServiceClientImpl.java:198)
at com.inquira.dictionary.DictionaryServiceAdapter.getByName(DictionaryServiceAdapter.java:108)

OR

That was followed by...
[202 Consumer-questions-0 (34)] UNKNOWN MESSAGE ID "SERVICE_MANAGER_INSTANTIATION_ERROR" called with: "default" "Default" "com.inquira.infra.trnsp.TransportException: [Consumer-questions-0 @ Thu Jul 12 04:01:08 EDT 2012] ([Consumer-questions-0 @ Thu Jul 12 04:01:08 EDT 2012] ([Consumer-questions-0 @ Thu Jul 12 04:01:08 EDT 2012] (null)))"
java.lang.NullPointerException
at com.inquira.userdata.find.dbcache.FindDB.load(FindDB.java:140)
at com.inquira.userdata.find.FastFinder.registered(FastFinder.java:185)

and ...
[203 Consumer-questions-0(36)] Event(Code=PROCESS_REQUEST_FAILED, id=#0B20I36P34) with Error occurred at 7/12/12 4:01 AM: Execution of request 1 failed, cause:
java.lang.NullPointerException
at com.inquira.userdata.find.dbcache.FindDB.load(FindDB.java:140)
at com.inquira.userdata.find.FastFinder.registered(FastFinder.java:185)

There may be lots of userdata exceptions after this.

 

Cause

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