InfoManager and InfoCenter Instances Hang and cant be restarted due to JGroups problems

(Doc ID 1040920.1)

Last updated on APRIL 07, 2018

Applies to:

Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
Information in this document applies to any platform.
**** Reviewed for accuracy 8-26-2013 ****

Symptoms

InfoManager instances hang and cant be restarted due to JGroups problems
IM instances unable to be restarted

At this point the communication between instances is not happening on the old channel name and there are mostly likely errors in the instance logs for this.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms