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html tags in IM channel attribute properties (Doc ID 1040924.1)

Last updated on DECEMBER 16, 2019

Applies to:

Oracle Knowledge - Version 8.1.2.1 and later
Information in this document applies to any platform.

Symptoms

html tags in IM channel attributes and attribute properties

Changes

There are two types of attributes in the channel schema for text - text attributes and rich text attributes.  The text attribute always shows what was typed into it when it is edited. This is true for html, you will see the html text. However when viewing the preview of the document in IM (not the preview button) the html is being rendered.  The rich text attributes have a html interpretter as part of the ckeditor. The html interpretter is always active but when the source button is pushed it shows the html, when the source button is not pushed it shows the text that should render in the browser when the field is displayed. When you open the document the source button will not be pushed. It has to be pushed by the user.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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