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Possible workarounds of DGIDX crashing due to running out of memory (Doc ID 1042050.1)

Last updated on DECEMBER 09, 2024

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 5.1.0 and later
Oracle Commerce Cloud Service - Version 24.08 and later
Information in this document applies to any platform.

Symptoms

DGIDX can crash with the following error and a core dump if it runs out of physical memory during the index process, even if it appears that the Windows process in the task manager does not reach the process limit:

This article explains possible workarounds of DGIDX crashing due to running out of memory.

Cause

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