Last updated on JULY 07, 2017
Applies to:Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 5.1.0 and later
Information in this document applies to any platform.
Keyword search returns no matches during busy hours, while at other times it does return desired results, i.e problem is intermittent.
Here is a real world scenario, with 3 servers - 1 search and 2 web servers. Network team observes a large amount of connections, e.g, 1400+ per server to 9000 in "TIME_WAIT" state. Moreover, there are several overlapping source port ranges that will confirm source ports being re-used via snat, with bandwidth of 30 Mbs on normal and 105 Mbs on busy days as an example.
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