Slow application performance while CPU and memory usage appear normal (Doc ID 1042618.1)

Last updated on JANUARY 28, 2015

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 5.1.0 and later
Information in this document applies to any platform.

Symptoms

Noticed slow performance from the front end web application, but CPU utilization on both the front end and MDEX Engine servers appears to be normal, as does memory utilization. 

Cause

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