Workbench is shutting down, SEVERE: Exception invoking periodic operation: java.lang.OutOfMemoryError: Java heap space (Doc ID 1043175.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 5.1.0 and later
Information in this document applies to any platform.

Symptoms

Workbench is shutting down on a regular basis. Restarting the Endeca Tools Service only temporarily resolves the issue.

Errors:

- The %ENDECA_TOOLS_CONF%/logs/catalina.YYYY-MM-DD.log file (where "YYYY-MM-DD" is a specific date, such as "2011-05-09") reports the following error message:

Cause

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