My Oracle Support Banner

Workbench is shutting down, SEVERE: Exception invoking periodic operation: java.lang.OutOfMemoryError: Java heap space (Doc ID 1043175.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 5.1.0 and later
Information in this document applies to any platform.


Workbench is shutting down on a regular basis. Restarting the Endeca Tools Service only temporarily resolves the issue.


- The %ENDECA_TOOLS_CONF%/logs/catalina.YYYY-MM-DD.log file (where "YYYY-MM-DD" is a specific date, such as "2011-05-09") reports the following error message:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.