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Dgidx Failing With "ERROR: cannot allocate memory" (Doc ID 1043209.1)

Last updated on DECEMBER 09, 2024

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 5.1.0 and later
Oracle Commerce Cloud Service - Version 24.08 and later
Information in this document applies to any platform.

Symptoms

Dgidx fails with the following error:

terminate called after throwing an instance of 'Endeca::Portable::IllegalArgumentException' what(): Can't parse generation file Endeca.generation<RANDOMSTRING>.dat, caused by I/O Exception: While mapping file, caused by mmap failure (file=/app/endeca/apps/<Appname>/data/dgidx_output/<Appname>_indexes/generations/Endeca.generation<RANDOMSTRING>.dat offset=0 length=8534867520): Cannot allocate memory

Cause

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