CUSTOMER CENTER DISPLAYING WRONG CHARGE DETAILS (Doc ID 1050192.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Goal

Customer Center displays wrong amount in item summary

Reproduction Steps:
- Create customer with telephony product.
- Rate the telephony usage. The usage should be 0.015 Dhinar.
- Check the details in the Customer Center (bill in progress, item details).
- Customer Center displays 0.02 Dhinar in item summary.

### Please state the expected result ###
Customer Center should display 0.015 Dhinar in item summary.



Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms