Error Exporting ATO/PDX on Weblogic: /tmp/agilePC9Extract/[...] (No such file or directory) Due to TMP Environment Variable not Set (Doc ID 1051532.1)

Last updated on MARCH 31, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.2.1.6 and later
Linux x86
Oracle Solaris on x86 (32-bit)
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)
IBM 370 AIX
Oracle Solaris on SPARC (32-bit)

Symptoms

When exporting PDX on Weblogic system, the following error occurs: /tmp/AgilePC9Extract/[...] (No such file or directory)

The folder /tmp/AgilePC9Extract does not exist.

The error occurs at the last step of Export, when the browser download prompt would appear.

The issue will happen also when transferring ATO. ATO fails with below error in Agile Application Server log:
<PCExtractTask:ERROR> Unable to extract {0}. See the log for details
java.io.FileNotFoundException: /tmp/AgilePC9Extract/[...] (No such file or directory)

Cause

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