Why Doesn't the Next Task Auto Dispatch in Oracle Real-time Scheduler (ORS)? (Doc ID 1052074.1)

Last updated on AUGUST 16, 2010

Applies to:

Oracle Enterprise Real Time Scheduling - Version: 10.1.0 to 1.13.0 - Release: 10.1 to
Information in this document applies to any platform.

Symptoms

A technician logged on and started the first task of day. No subsequent tasks were despatched by the Oracle Real-time Scheduler (ORS) until sent manually, despite being on same site. Why did ORS Planner not auto dispatch the next job to the resource? It's expected that, even when resources will be early, the crew always gets the next job when they start the previous job.

Planner Configuration File AUTODIRECT Parameter Values

enableAutoDirect=TRUE
autoDirectInterval=60 (how often autodirect module checks for stops to direct)
autoDirectBrks=FALSE
autoDirectOnComplete=FALSE
closeDistributionRun=TRUE
autoDirectTimeHorizon=5 (autodirect message will not be sent if too early to arrival stop - in minutes)
autoDirectManualMessage=TRUE
AD_Rule=ONE_AT_A_TIME
AD_StabilityPeriod=300 (minimum period of stability at a depot or stop before auto dispatching in seconds)


Server.xxxxxxxxxxxx.log

SCH420 18/11/09 07:38:18.04 send SWITCH.5844 0019:7563579 >>PARAM_STOP|230200981/T1|STOP|ENROUTE|625479-20091118-0|1||||||INDEPENDENT|||||||||||52.647343|-1.934924||||||||
0||||DESPATCHED||MANDATORY|230200981/T1-TW20091118081500|20091118|074133|20091118|081500|20091118|085500|xxx STREET|ALL|0|0||002533|2344|625479|0|73.45|zzz D654|20091118|000420|stop <230200981/T1> requires attributes which shift <625479-20091118-0> does not have|||||<<
SCH420 18/11/09 07:38:18.04 send SWITCH.5844 0019:7563580 >>PARAM_STOP|106926395/T1|STOP|ALLOCATED|625479-20091118-0|2||||||INDEPENDENT|||||||||||52.798338|-2.108226
||||||||0||||ALLOCATED||9.065323|106926395/T1-TW20091118080000|20091118|093238|20091118|100000|20091118|141500|yyy ROAD|ALL|0|0||003738|24248|625479|0|282.366667|zzz D654|20091118|003738||||||<<


SCH420 18/11/09 07:41:18.03 send SWITCH.5844 0019:7564460 >>PARAM_STOP|230200981/T1|STOP|ARRIVED|625479-20091118-0|1||||||INDEPENDENT|||||20091118|0740|||||52.647343|
-1.934924||||||||0||||DESPATCHED||MANDATORY|230200981/T1-TW20091118081500|20091118|074000|20091118|081500|20091118|085500|xxx STREET|ALL|0|0||002400|2344|625479|0|75|zzz D654|20091118|000420|stop <230200981/T1> requires attributes which shift <625479-20091118-0> does not have|||||<<
SCH420 18/11/09 07:41:18.03 send SWITCH.5844 0019:7564461 >>PARAM_STOP|106926395/T1|STOP|ALLOCATED|625479-20091118-0|2||||||INDEPENDENT|||||||||||52.798338|-2.108226
||||||||0||||ALLOCATED||9.065323|106926395/T1-TW20091118080000|20091118|093238|20091118|100000|20091118|141500|yyy ROAD|ALL|0|0||003738|24248|625479|0|282.366667|zzz D654|20091118|003738||||||<<

SCH420 18/11/09 07:52:23.11 send SWITCH.5844 0019:7570601 >>PARAM_STOP|230200981/T1|STOP|STARTED|625479-20091118-0|1||||||INDEPENDENT|||||20091118|0740|20091118|
0751|||52.647343|-1.934924||||||||0||||STARTED||MANDATORY|230200981/T1-TW20091118081500|20091118|074000|20091118|075100|20091118|083100|xxx STREET|ALL|0|0||002400|2344|625479|0|51|zzz D654|20091118|000420|stop <230200981/T1> requires attributes which shift <625479-20091118-0> does not have|||||<<
SCH420 18/11/09 07:52:23.11 send SWITCH.5844 0019:7570602 >>PARAM_STOP|106926395/T1|STOP|ALLOCATED|625479-20091118-0|2||||||INDEPENDENT|||||||||||52.798338|-2.108226
||||||||0||||ALLOCATED||9.065323|106926395/T1-TW20091118080000|20091118|090838|20091118|100000|20091118|141500|yyy ROAD|ALL|0|0||003738|24248|625479|0|306.366667|zzz D654|20091118|003738||||||<<



AUTO-xxxxxxxxxxxx.hip taken at 11/18 at 7:53 am

stop ident 230200981/T1
shift 625479-20091118-0
arrival date: 11/18 07:40
started date 11/18 07:51
job status started
departure time 11/18 08:31
earliest time 11/18 8:15
latest time 11/18 08:25)

stop ident = 106926395/T1
shift 625479-20091118-0
arrival time: 11/18 09:08
started date 11/18 10:00
job status allocated
time from last stop 00:37:38


AUTO-xxxxxxxxxxxx.hip taken at 11/18 at 8:03 am

stop ident 230200981/T1
shift 625479-20091118-0
arrival date: 11/18 07:40
started date 11/18 07:51
job status started
departure time 11/18 08:31
earliest time 11/18 8:15
latest time 11/18 08:25

stop ident = 106926395/T1
shift 625479-20091118-0
arrival time: 11/18 09:08
started date 11/18 10:00
job status allocated
time from last stop 00:37:38


Cause

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