User Cannot Accept Gate Ownership Delegation Requests in PPM (Doc ID 1052373.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Product Portfolio Management - Version 9.2.2.6 and later
Information in this document applies to any platform.
Checked for relevance on 29-Feb-2012


Symptoms

On : 9.2.2.7 (build 14) Production

User cannot accept Gate ownership requests. The delegated gate appears under My Assignments, but without request icon.
Acceptance fails with message: "The Assignment has already been Accepted or can not be accepted. " and the Gate owner still shows pending

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Web Client as admin
2. Create a program (program5)
3. Delegate owner to admintest
4. Create a child gate5
5. Delegate owner to admintest
6. Log in as admintest
7. Open My Assignments
Find: Program5 still to be accepted
but Gate5 does not have a request icon
8. When trying to accept:
"The Assignment has already been Accepted or can not be accepted. "
Opening Gate5 still shows pending ownership

Cause

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