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ConfigLab Job Will Not Run to Completion (Doc ID 1052970.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 and later
Oracle Utilities Framework - Version 2.1.0 to 4.0.0 [Release 2.1 to 4.0]
Information in this document applies to any platform.

Goal

The customer is attempting to migrate changes from their Test environment to Production.

When the ConfigLab job is submitted it starts successfully but then hangs in the “Assign Root Statuses” step.

Solution

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