My Oracle Support Banner

ConfigLab Job Will Not Run to Completion (Doc ID 1052970.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Oracle Utilities Framework - Version 2.1.0 to 4.0.0 [Release 2.1 to 4.0]
Information in this document applies to any platform.


The customer is attempting to migrate changes from their Test environment to Production.

When the ConfigLab job is submitted it starts successfully but then hangs in the “Assign Root Statuses” step.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.