Last updated on APRIL 01, 2015
Applies to:Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
***** checked for relevance on 02-April-15 ************
On certain accounts, the application hangs after clicking on the product under the Service Location of a PSR order. The application eventually displays an "xml parser error" and crashes with an "Error Number 39". Below are the errors received in GUI as well as those captured in the application server logs.