Unable to mark a gateway event as "Bypassed" via Task Maintenance not require selection (Doc ID 1053536.1)

Last updated on DECEMBER 28, 2011

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 to 6.0.16 - Release: 6.0.15 to 6.0.16
Information in this document applies to any platform.

Symptoms

-- Problem Statement:

Unable to mark a gateway event as Bypassed from Task Maintenance screen. If you right click a gateway event and select Not Require then Click File/Save it appears as Bypassed, however, if you go back into Task Maintenance the gateway event will appear as Pending.

-- Steps To Reproduce:

1. Double click on task with gateway event in the Work Queue (as long as not smart task) or search for PSR right click and select Task Maintenance
2. Select Gateway Events tab
3. Highlight gateway event right cllick and select Not Require
4. Notice the status changes to Bypassed
5. Click File-->Save or close window and select Yes to save changes to Tasks
6. Reopen Task Maintenance
7. Select Gateway Events tab
8. Notice the status is Pending...not changed to Bypass

-- Business Impact:

Cannot use Task Maintenance right click Not Require functionality on gateway events

Cause

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