"Login failed for user 'Tracker'" (Doc ID 1053903.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Insurance Compliance Forms Tracker - Version 6.6 to 6.8 [Release 6.0]
Information in this document applies to any platform.

Symptoms

The following message is received when user is clicking on Tracker Shortcut to login into Tracker Client.

"Login failed for user 'Tracker'"

Changes

 Most likely it is a new install of Monitor Server and then Tracker Client. However it can occur to existing environment where Tracker database has updated password for DB User account "Tracker".

Cause

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