Not Available Icon is Displayed in WebClient instead of Image Contents in Thumbnail Due to Auto Generate Thumbnail Option Not Enabled (Doc ID 1053904.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.1.0 and later
Oracle Agile PLM Framework - Version 9.3.1.0 and later
Information in this document applies to any platform.
***Checked for relevance on 02/05/2013***

Symptoms

On Agile Product Lifecycle Management (PLM) 9.3, the thumbnails for web browser native image file types (bmp, gif, jfif, jpe, jpeg, jpg, and png) are not displayed.  Instead, an 'N/A' (not available) icon is displayed.

Cause

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