REPORTS JOB STAYS IN SUBMIT_TO_RS STATUS (Doc ID 1053976.1)

Last updated on SEPTEMBER 30, 2011

Applies to:

Oracle Clinical - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Symptoms

All Reports Server requests stay in status SUBMIT_TO_RS. The report server log shows the following error:

ERR REP-0501: Unable to connect to the specified database.


STEPS TO REPRODUCE:
------------------------------
Connect to OC and try to generate a DCM Layout.

EXPECTED BEHAVIOR:
---------------------------
All reports server requests complete without error.


Cause

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