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Unable To WriteOff /ITEM/ADJUSTMENT Items (Doc ID 1054430.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to writeoff /item/adjustments after applying Patch 6667496. The writeoff is taking a long time in production system.

Steps to Reproduce:
Call PCM_OP_AR_ITEM_WRITEOFF to writeoff /item/adjustment

Cause

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In this Document
Symptoms
Cause
Solution
References


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