My Oracle Support Banner

Problem in using Balance Monitoring through Batch Rating Pipeline (Doc ID 1056792.1)

Last updated on SEPTEMBER 22, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Issue 1: "Monitor balance packet" is not populated for the accounts enabled with balance monitoring during batch rating. The event data record (EDR) dump does not contain the info of MONITOR_LIST.
Issue 2: Wrong status given in memory dump of DAT_AccountBatch in Group Sharing Monitors.
Example:  In the following output, see some other status is populated instead of the account number
GSM Account 17012001 Valid From 2147483647 to 0  Status 1260560996 
Owner:        17012001  
Account:      17012001 
Account:      10100  ==>Wrong status.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.