Order Stuck In Task: Increase Value Of Job_queue_processes Parameter

(Doc ID 1060737.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.
Checked currency on 08-Sep-2014

Symptoms

After OSM 6.3.1 Patch 31 installation, during testing, an order was stuck in one of the rules task. While running the "resubmit_jobs.sql", the following error appeared:

ERROR
-----------------------

BEGIN
om_job_pkg.resubmit_jobs(om_const_pkg.v_rule_task_type, 1, 10, 0, 0, 0,0);
-- om_job_pkg.resubmit_jobs(om_const_pkg.v_notification_type_poll, 1);
COMMIT;
END;
ORA-20104: Increase value of job_queue_processes parameter in the init*.ora file
ORA-06512: at "OSM31_PEWS.ERROR_MSG", line 8
ORA-06512: at "OSM31_PEWS.OM_JOB_PKG", line 237
ORA-06512: at "OSM31_PEWS.OM_JOB_PKG", line 383
ORA-06512: at line 2

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms