Handle Or Retry Failover Work Order Using OCA
(Doc ID 1060945.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Communications ASAP - Version 4.7.1 to 7.0.1 [Release 4.7 to 7.0.0]
Information in this document applies to any platform.
We are using SRT for bundling and hit the following scenario:
1. Bundled call Activate Subscriber where more than 5 NEs bundled.
2. Success in 1st NE and after that fails in other NE.
3. CSR wants to go to OCA and directly re-initiate the failed NE.
We want to know how can we use OCA to re-initiate the Failed WO? What are the steps to achieve this?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document