Reports Hang in Q Status-Exception 56107 Invalid Environment ID (Doc ID 1061203.1)

Last updated on APRIL 01, 2016

Applies to:

Adverse Event Reporting System - Version 4.6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 11-JUL-2011***
***Checked for relevance on 29-JAN-2013***
***Checked for relevance on 24-Jul-2014***


Symptoms

When running reports in Oracle AERS 4.6.1, reports are going to Q status and not moving further.

Trace file shows the below error.

Exception 56107 (): Invalid environment id AERS_REPENV for Job Type report in the command line
oracle.reports.RWException: IDL:oracle/reports/RWException:1.0
at oracle.reports.utility.Utility.newRWException(Utility.java:758)
at oracle.reports.server.EngineManager.getIdleEngine(EngineManager.java:706)
at oracle.reports.server.JobManager.runJobLocal(JobManager.java:1828)
at oracle.reports.server.JobManager.runCurrentJob(JobManager.java:813)
at oracle.reports.server.JobManager.runCurrentJobs(JobManager.java:773)
at oracle.reports.server.JobManager.manage(JobManager.java:258)
at oracle.reports.server.IdleThread.run(IdleThread.java:137)

Cause

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