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USER IS UNABLE TO GENERATE BLANK CASE BOOK REPORT (Doc ID 1061472.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.3 to 4.5.3 [Release 4.5.3]
Information in this document applies to any platform.
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Symptoms


PDR ends with status RS_submitfailed for some users and from one the middle tier. Customer has loadbalance for RDC Onsite.

Steps to Reproduce:

  1. Connect to the RDC Server where the PDR fails.
  2. Generate the PDR.




Cause

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In this Document
Symptoms
Cause
Solution
References


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