Customer Center Questions Related To PCI Audit
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Checked for relevance on 26-Mar-2012.
Several issues related to Customer Center have been raised by our PCI Auditors that the user has NOT found answers to in the Oracle BRM documentation:
1. How does the user configure Customer Center to enforce password complexity (i.e. minimum 8 characters, mixed case, at least one special character or number)?
2. For the Customer Center users that have the ability to view credit card numbers in plain text (i.e. "/accounttool/creditcard" permission = read/write), the user needs the system to log every time a credit card is retrieved (without logging the actual credit card number obviously). How can this be done?
3. How does the user enforce a session timeout in Customer Center?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms