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UNABLE TO START "ELECTRONIC SUBMISSION MANAGER" SERVICE (Doc ID 1062403.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version 4.2.0 and later
Information in this document applies to any platform.

Symptoms

User is not able to start the ESM service. After they click on the Start button, user gets the following message on a pop up window.
"The electronic submission manager service on local computer started and then stopped. Some services stop automatically if they have no works to do, for example , the Performance logs and alerts service."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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