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Cartridge: Sonus PSX Destination Query Not Returning Data (Doc ID 1062487.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications ASAP Cartridges - Version: 1.0.0 and later   [Release: 1.0.0 and later ]
Information in this document applies to any platform.

Symptoms

For ASAP Sonus Cartridge (PSX Technology), the qryDestination query is only returning destination records that match exactly on the national_id, not allowing users to obtain the necessary data. This method states in the user guide:

The called number or leading digits of a called number (i.e.,978).

The expected behavior is that it returns all the destination records that start with the input national_id

The issue can be reproduced with the following steps:
1. query destination with 3 digit code, expecting to get all codes starting with these 3 digitst

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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