UNABLE TO REDEEM A DEDICATED PLANT RESERVATION FOR POTS (LINE PRODUCT)

(Doc ID 1062493.1)

Last updated on MARCH 04, 2010

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 - Release: 6.0.15
Information in this document applies to any platform.

Symptoms

Customer recieves an error when they try to redeem reservations for plant. The following steps are used to replicate the issue.

1. Go to dedicated plany maint.
2. Create a new dedicated plant
3. Add a location
4. Add a cable pair
5. Add equipment
6. Save and exit
7. Go to PSR and create a new order for the location you chose in plant.
8. Add the serv_loc then add new item. Add a line and tn
9. Add a reservation for dedicated plant
10. Finish order and assign a prov plan.
11. Launch the dlrd task
12. Click redeem resevartion
13.  Receive an error message about end user locations.

Cause

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