Last updated on SEPTEMBER 21, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
*** Checked for relevance on 09-09-2014 ***
In 6.2 we can control the CSR not having to select the cancel product where they only had the option to cancel the deal. Now in 7.3.1 this cancel product option can be seen and we want to hide the cancel product option to be controlled through permission strings, so that CSR is only allowed to cancel deal.
Can the permission string /accounttool/product/cancel take care of this if set to None?
CSR will be forced to cancel a set of products under that deal. But if CSR is able to issue cancel product separately, CSR will have the ability to cancel some of the products out of the deal which is not allowed
Set /accounttool/product/cancel and /accounttool/product/status to NONE
Cancel product should be disabled
Cancel product is not getting disabled
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms