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Item Adjustment Option Appearing When Permission Set To None (Doc ID 1062820.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 7.4.0.0.0 version, Item Adjustment Option are appearing when the Permission is set to none.

Steps to Reproduce :

1.Create a CSR account under role with permission /customercenter/item/adjust set to None.
2.In Customer Center, open an account with bill items.
3.From balance tab, highlight bill and drill down to item level.
4.From Actions button, select Item Adjustment.

Expected Result:

Item Adjustment should not appear when Permission set to None.

Actual Result:

Item Adjustment appears when permission set to None; it is accessible and does not give error message when details provided.

Cause

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In this Document
Symptoms
Cause
Solution
References


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