UNABLE TO GENERATE LETTER
(Doc ID 1064830.1)
Last updated on FEBRUARY 23, 2010
Applies to:Adverse Event Reporting System - Version: 4.6.1 - Release: 4.6
Information in this document applies to any platform.
Unable to generate letter
As per the steps mentioned in "AERS Admin guide" -> Chapter 16. Creating and managing document templates
The following steps were followed:
- Developed a new .RTF Template.
- Sucessfully uploaded this .RTF template to AERS via TMS HTML browser REPORTS field.
- Updated the OPA_XDO_TEMPLATES table created_by value to 'AERS' (Per workaround for <Bug 8601917>: XML LETTER TEMPLATES UPLOADED FROM TMS HTML BROWSER DON'T SHOW UP IN AERS)
- In AERS administrator console added new the record.
- In the RTF file we have input parameters like case id.. which will be populated during letter generation runtime.
How do we upload XML file to the RTF template/AERS application, which will populate case id,case type etc.. information from AERS DB, the case id is not currently populating as expected.
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