ERROR GENERATING DCI FORM: 780700 Unable to create file ... on file system

(Doc ID 1064999.1)

Last updated on APRIL 03, 2012

Applies to:

Oracle Clinical - Version: 4.5.1 to 4.6.2 - Release: 4.5.1 to 4.6.2
Information in this document applies to any platform.
***Checked for relevance on 03-Apr-2012***

Goal

Get the following error:
ERROR GENERATING DCI FORM: 780700 Unable to create file ... on file system


There are several forms on which this can occur, but they all involve similar causes

List of Forms or Processes when the error can occur:


1) NAV: Definition > DCMs > DCMs > General tab > Query up and select a DCM >

2) Menu: Special > Graphic Layout > Edit >

3) Layout form: File> then one of the three options below

Edit Form Layout Screen, after selecting the printer server:
Create Annotated Layout
Print Preview pdf
Print Preview html

The following error message is presented:

780700: Unable to create file: \\cabocmtl02.clincab.com\rdc\temp\PDFGEN11USOPS$GFU1109temp.xml on file system.

What will fix the following error message?


(This can occur with several forms, for example 'Attributes for DCI Form Generation'
Any form which uses the same generation process can be affected by this issue and display the same error message)

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms